About Us

Why Choose Pinbalbrothers ?

One of the most common questions we receive is why customers should choose Pinbalbrothers. The answer is simple — personal attention and real support. As a customer, you’re not dealing with a large, impersonal company. We personally handle customer communication, ensuring you get direct, fast, and helpful responses every time. There’s no long waiting, no confusing systems — just straightforward, reliable support when you need it. Whether you’re selecting the perfect pinball machine for your home or need help troubleshooting an issue, we stay with you every step of the way. We believe in building long-term relationships, not just making one-time sales. We also understand that every customer has unique needs. Whether you're buying for a special occasion, working within a deadline, or planning a surprise, we do our best to make your experience smooth and stress-free. Buying high-value machines online can feel overwhelming — that’s why we focus on making the process easy and transparent. Another reason customers trust us is our commitment to quality. We carefully select machines that meet our standards, focusing on clean condition, strong performance, and overall reliability. We never offer products we wouldn’t confidently use ourselves. And our support doesn’t end after purchase. If you ever need assistance, we’re always here to help. Many issues can be resolved quickly with guidance, and when needed, we can assist you in finding professional support. At Pinbalbrothers, you’re never just another order — you’re a valued customer, and we’re here to make sure you have a great experience from start to finish.

Our Network & Commitment

At Pinbalbrothers, we are strongly connected within the pinball community and maintain relationships with some of the most skilled restoration experts. This allows us to offer high-end restored machines that meet the expectations of even the most selective customers.

In addition, our connections with private collectors give us access to rare “home-use only” machines that are often unavailable elsewhere. If you’re searching for a specific pinball machine, simply let us know — we can source almost any title, even the hard-to-find ones.

If you’re looking for a company that offers great selection, top-quality machines, and dependable customer service, you’re in the right place.

At Pinbalbrothers, we are committed to providing you with the best possible experience from start to finish.